Privacy Policy
Last updated: 13 August 2026
Hi-Tec Decorators ("we", "us", "our") provides painting, decorating and property maintenance services across Bournemouth, Poole and Christchurch. This policy explains what personal data we collect through this website, why we collect it, and how it's handled.
Information we collect
When you submit the “Get Your Free Quote” form on this site, we collect:
- First name
- Last name
- Phone number
- Job type (e.g. Interior Painting, Exterior Painting, Wallpapering)
If you arrived here via an online advert or marketing campaign, we may also record basic campaign attribution data (such as which advert or source brought you to the site) alongside your enquiry, so we can understand which marketing is working.
Why we collect it
We use this information to respond to your quote request and follow up with you — by phone call and, unless you opt out, by text message — about your enquiry and related decorating or property maintenance services.
How your information is processed
Enquiry data submitted through this website is processed and stored on our behalf by GoHighLevel, a customer relationship management (CRM) and marketing automation platform we use to manage quote requests and follow-ups.
GoHighLevel is based in the United States, so your data may be transferred to and processed in the US as part of this service. Where this happens, appropriate legal safeguards are used to protect your data in line with UK data protection law.
We do not currently run any advertising tracking pixels on this site. If we begin running Meta (Facebook/Instagram) advertising in future, some technical and browsing data may be shared with Meta for ad measurement purposes — this will only happen with your consent via the cookie banner (see “Cookies” below), and we will update this policy at that time.
How long we keep your data
We keep enquiry data for as long as necessary to respond to your request. If you become a customer, we retain your details for the duration of our working relationship and for a reasonable period afterwards — typically up to 6 years — to meet standard UK accounting, warranty and legal record-keeping requirements. Data is securely deleted once it's no longer needed.
Text messages & opting out
We may follow up about your enquiry by text message as well as by phone call. If you'd prefer not to be contacted by text, you can let us know at any time by emailing or calling us using the details below and we'll update your preferences.
Your rights
Under UK data protection law, you can ask us to access, correct, or delete the personal data we hold about you at any time. To make a request, email info@hitecbournemouth.co.uk and we'll respond as soon as we can.
Cookies
This site uses only essential cookies by default — the kind needed for the site to function, such as remembering your cookie preference. We use Meta Pixel after you accept optional tracking. It records page visits and successful quote requests to help us measure our advertising. Choosing Reject keeps this optional tracking off.
You can change your mind at any time using the button below, which clears your saved preference and stops further optional tracking on this page. Return to the quote page to make a fresh choice.
Changes to this policy
We may update this policy from time to time to reflect changes in how we handle data or for legal reasons. The date at the top shows when it was last updated.
Contact us
Questions about this policy or your data? Email info@hitecbournemouth.co.uk or call 07830 338052.